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Privacy Policy

Punjab Infotech ("we," "our," or "us") is committed to protecting the privacy of individuals who use our DSC (Digital Signature Certificate) Portal. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you apply for a DSC Certificate through our portal.

1. Information We Collect

When you apply for a Digital Signature Certificate (DSC), we collect the following personal information to verify your identity and process your application:

• Personal Details: Name, Date of Birth, Gender, Address, Contact Number, and Email ID.
• Identity Documents:
  • AADHAAR Card (for identity and address verification)
  • PAN Card (for financial and tax-related authentication)
  • ID Card (Government-issued identity proof, if applicable)
• KYC Information: If required, we may collect biometric data for e-KYC authentication.
• Other Information: Any additional data required by Certifying Authorities (CAs) for DSC issuance.

2. How We Use Your Information

The collected information is used for the following purposes:

• To process and issue DSC Certificates as per regulatory requirements.
• To verify your identity and validate submitted documents as per guidelines set by the Controller of Certifying Authorities (CCA), Government of India.
• To comply with legal and regulatory obligations, including audits and compliance checks.
• To communicate with you regarding your DSC application, renewal, or updates.
• To improve our services, security, and user experience.

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

• With Certifying Authorities (CAs) authorized under the Information Technology Act, 2000, to issue DSC Certificates.
• With Government and Regulatory Bodies, if legally required under applicable laws.
• With Law Enforcement Agencies, in case of any fraud detection, misuse, or legal compliance issues.
• With Service Providers, who assist us in verifying documents, processing DSCs, and maintaining the portal's security.

All third parties receiving your information are obligated to maintain confidentiality and use it only for the intended purpose.

4. Data Security Measures

We take strict security measures to safeguard your personal information, including:

• End-to-End Encryption for sensitive data transmission.
• Secure Storage Mechanisms to prevent unauthorized access.
• Multi-Factor Authentication (MFA) for access control.
• Regular Security Audits to ensure compliance with data protection standards.

Despite these measures, we cannot guarantee absolute security, and users are advised to follow best practices while sharing personal details.

5. Data Retention Policy

We retain your information only as long as necessary to fulfill the purpose of DSC issuance and compliance with legal obligations. Upon certificate expiry or revocation, personal data is securely archived or deleted as per applicable laws.

6. Your Rights & Choices

As a user, you have the following rights:

• Access & Update Information: You may review and update your information submitted for DSC issuance.
• Withdraw Consent: You can request to withdraw your consent for processing your data, subject to legal and regulatory constraints.
• Data Deletion Request: Upon request, we will delete your personal data, except for records required under legal obligations.

To exercise these rights, contact us.

7. Third-Party Links & Services

Our portal may contain links to external websites. We are not responsible for the privacy practices of these third-party services. We encourage users to read their privacy policies before sharing any personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be notified to users. Please review this policy periodically.

9. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact us at:

Punjab Infotech DSC Portal